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Automation Actions

Taylor Peine avatar
Written by Taylor Peine
Updated over 2 months ago

Actions are the results of an automation. Actions that follow conditions will only be executed if the conditions are true. Actions that directly follow an event will always be executed. Some automations are currently limited to actions within the same location as the event. An automation can have a maximum of 5 actions.

  1. Click on the Action Block

  2. Which action type do you want to execute?

    1. Status Change Change the status of a job or task

      1. Select the resultant status for the automation location (job/task)

    2. Field Update Change the data within a field

      1. Input/Select the revised information for a field

    3. Field Update Many Change the data within many fields

      1. Input/Select the revised information for a Document's fields.

    4. Update Assignee – Update the user assigned to the document of the event

      1. Select a user within the project

    5. Send Email Automatically send a templated email

      1. Select an email template and recipients

    6. Create Job Create a job type within the project

      1. Select a job type, create a job name, and map fields to the new job type

    7. Create Task – Create a task type within the job

      1. Select a task type, create a task name, and map fields to the new task type

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Action - Status Change

  1. Select Status Change from the Action type menu

  2. Target Document Type:

    1. Select the document that this action affects

      1. Job: Execute the action on the (parent) Job

        1. Will always apply if the event location is at a Job

      2. Task: Execute the action on the Task

        1. Can only be selected if the event location is at a Task

        2. Will only apply to the event’s document

  3. That is:

    1. Select a status

  4. Click Save Action

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Action - Field Update

  1. Select Field Update from the action type menu

  2. Target Document Type:

    1. Select the document that this action affects

      1. Job: Execute the action on the (parent) Job

        1. Will always apply if the event location is at a Job

      2. Task: Execute the action on the Task

        1. Can only be selected if the event location is at a Task

        2. Will only apply to the event’s document

  3. That is

    1. Select a Field Type

  4. Select an Actional Option of the Field Type

  5. Input or select the parameter(s) of the option

    1. This input will only be shown if the option requires it

  6. Click Save Action

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Action - Field Update Many

  1. Select Field Update Many from the action type menu

  2. Target Document Type:

    1. Select the document that this action affects

      1. Job: Execute the action on the (parent) Job

        1. Will always apply if the event location is at a Job

      2. Task: Execute the action on the Task

        1. Can only be selected if the event location is at a Task

        2. Will only apply to the event’s document

  3. Field Mapping

    1. Page Layout

      1. Select a display area to display available fields

    2. Mapping

      1. Find the field that requires mapping

      2. Data Mapping: Select the field from the event’s location that will populate into the new field

        1. Field Types can only be mapped to identical Field Types

        2. See Selection Mapping for more information on mapping Single Select and Multi Select fields

      3. Preset Values: Select or input a value for the field

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  4. Click Save Action to save the configured action

Automation - Actional Options

Type of Field

Options

Description

Long Text
or
Short Text

Appending

Prepending

Replacing

Add information to the end of the field

Add information to the start of the field

Replace the information in the field

Boolean

True

False

Update the field to True


Update the field to False

Number

N/A

Input a value to replace the field

Single Select

N/A

Select a variable to replace the field

Date
Multi-Select

Currently unavailable

Currently unavailable

Action – Update Assignee

  1. Select Update Assignee from the action type menu

  2. Target Document Type:

    1. Select the document that this action affects

      1. Job: Execute the action on the (parent) Job

        1. Will always apply if the event location is at a Job

      2. Task: Execute the action on the Task

        1. Can only be selected if the event location is at a Task

        2. Will only apply to the event’s document

  3. Assign to

    1. Select a user

  4. Click Save Action

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⚠️ Important


• Assignee cannot be updated if the Job/Task is within a ‘Completed’ status category

Action – Send Email

  1. Select Send Email from the action type menu

  2. Template

    1. Select an Email Template

      1. See Email Templates for more details

      2. Press Preview Template to preview the email

  3. Recipients

    1. Select the type of email communication (To, CC, BCC)

    2. Individual Recipient(s)

      1. Select contact(s) from over.vu’s Manager

    3. Press Preview Recipients to preview the lists selected contacts

  4. Click Save Action

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Action – Create Job/Task

  1. Select Create Job/Create Task from the action type menu

  2. Job Type/Task Type

    1. Select a Job Type/Task Type

  3. Naming

    1. Name (required)

      1. Input a Name

    2. Use a field for name

      1. Toggle this to enable setting the name based on a field

        1. If toggled, a field selection is required

          1. Job Name – Use the name of the (parent) location of the event

            1. This will only be shown when creating Jobs

          2. Parent Job Name – Use the name of the (parent) location of the event

            1. This will only be shown when creating Tasks

          3. Limited to Short Text and Single Select fields

        2. If the automation is run and the field is empty, then the inputted Name will be used.

  4. Field Mapping

    1. Page Layout

      1. Select a display area to display available fields

    2. Mapping

      1. Find the field that requires mapping

      2. Data Mapping: Select the field from the event’s location that will populate into the new field

        1. Field Types can only be mapped to identical Field Types

        2. See Selection Mapping for more information on mapping Single Select and Multi Select fields

      3. Preset Values: Select or input a value for the field

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  5. Click Save Action to save the configured action

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⚠️ Important


• An automation’s actions will not trigger another automation’s event

Selection Mapping

Mapping selection fields defines the rules for linking variables/values.

  1. Click Data Mapping for a Single or Multi Select field

  2. Select a field to map from

  3. Click on Map Values

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  4. Automated Document Value Map

    1. Origination Job/Task: Displays the location of the event

    2. Origination Field: Displays the field within the event

    3. Destination Job/Task: Displays the document type of the action

    4. Destination Field: Displays the field within the action

  5. Rule Builder: Create new mapping rules

    1. Origination Value: Select a value from the event’s field

      1. Multi Select fields will allow multiple selections

    2. Destination Value: Select a value from the action’s field

      1. Multi Select fields will allow multiple selections

  6. Click Add Rule

  7. Mapped Values: Displays existing mapping rules

    1. Origin Key: Displays event’s value

    2. Destination Key: Displays action’s value

  8. Click Save Value Mapping

  9. (Optional) Clear Mappings

    1. Allows users to clear existing rules

    2. This button will NOT prompt confirmation and will apply immediately.

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