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Conditions are important factors to consider when building an automation. Conditions are the circumstances that determine if an automation will execute its action(s). Automations can have a maximum of 30 conditions.

Proceed If: Select a condition type

1. <a href="#h_c9c1e852ca">Status</a>
 1. Set a check on Status
2. <a href="#h_c17df654c1">Field</a>
 1. Set a check on a Field
3. <a href="#h_c66860497e">Assignee</a>
 1. Set a check for the Assignee

1. Proceed If: Select a condition type
 1. <a href="#h_c9c1e852ca">Status</a>
 1. Set a check on Status
 2. <a href="#h_c17df654c1">Field</a>
 1. Set a check on a Field
 3. <a href="#h_c66860497e">Assignee</a>
 1. Set a check for the Assignee

1. Is:
 1. Select a Status
 2. “Any” is an available option to check for changes to any status
2. Is Not:
 1. Select a Status
3. Changes:
 1. Changes from: Select a previous Status
 2. To: Select the new Status

1. Select Operator
 1. Is:
 1. Select a Status
 2. “Any” is an available option to check for changes to any status
 2. Is Not:
 1. Select a Status
 3. Changes:
 1. Changes from: Select a previous Status
 2. To: Select the new Status
2. Select or Input conditions
3. Click Save Condition

Select a <a href="#h_f678fb0c36">Conditional</a><a href="#h_457bace67d"> </a><a href="https://intercom.help/overvu-123456789/en/articles/11899141-automations#h_471d6d1d73" rel="nofollow noopener noreferrer" target="_blank">Option</a> for the Field Type

Input or select the parameter(s) of the option

1. This input will only be shown if the option requires it

1. Select a Field Type
2. Select a <a href="#h_f678fb0c36">Conditional</a><a href="#h_457bace67d"> </a><a href="https://intercom.help/overvu-123456789/en/articles/11899141-automations#h_471d6d1d73" rel="nofollow noopener noreferrer" target="_blank">Option</a> for the Field Type
3. Input or select the parameter(s) of the option
 1. This input will only be shown if the option requires it
4. Click Save Condition

1. “Any” is an available option to check for changes to any user

1. Select a User
 1. “Any” is an available option to check for changes to any user
2. Click Save Condition

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AI-generated content may be incorrect.

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This is considered a conditional node that allows users to check if a Task exists or does not exist within the Event’s Location.

This node will only be displayed if the Event’s location is on a Job Type.

1. Dropdown will only display Task Types from the event’s Job Type.

1. Does Exist: Checks if the Task Type exists within the Job
2. Does Not Exist: Checks if the Task Type does not exist within the Job

1. Select a Task Type
 1. Dropdown will only display Task Types from the event’s Job Type.
2. Existence
 1. Does Exist: Checks if the Task Type exists within the Job
 2. Does Not Exist: Checks if the Task Type does not exist within the Job
3. Click Save Condition

Automation Conditions

Find answers and get help from Intercom Support and Community Experts

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Type of Field	Options	Description
Long Text or Short Text	Exact Match Contains Does not contain Is blank Is not blank	Field only has specified data Field has specified data Field does not have specified data Field has no data Field has any data
Boolean	True False Is Blank Is Not Blank	Field is marked as “True” Field is marked as “False” Field has no data Field has any data
Single Select	Is blank Is not blank Answer is Answer is not	Field has no data Field has any data Field has specific selection(s) Field does not have specific selections(s)
Multi Select	Contains All Does Not Contain All Contains Any Does Not Contain Any Contains Exactly Does not contain exactly Is Blank Is Not Blank	Field has specified variables Field does not have specified variables Field has any specified variables Field does not have any of the specified variables Field only has specified variables Field does not have the specified variables Field has no data Field has any variable
Number	Equal To Not Equal to Greater Than Greater Than or Equal to Less Than Less Than or Equal To Is Blank Is Not Blank	Field has value = specified data Field does not have value = specified data Field has value > specified data Field has value ≥ specified data Field has value < specified data Field has value ≤ specified data Field has no data Field has any data
Date	Currently unavailable	Currently unavailable

Automation Conditions

Condition

Condition - Status

Condition - Field

Condition - Assignee

Automation - Conditional Options

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